12 Ways to Contact MoonPay Customer Service: Step-by-Step Guide

Reaching a live representative at MoonPay can help you resolve account issues, wallet problems, transaction errors, or security concerns quickly and efficiently. This guide explains all the ways you can connect with MoonPay customer service—by phone, live chat, or email—and provides tips for getting the fastest support.

Why Contact a Live Person at MoonPay?

• Account Access Issues: Trouble logging in or recovering your account.
• Transaction Problems: Failed transactions, incorrect balances, or payment errors.
• Device Troubleshooting: Issues with your MoonPay hardware wallet or app.
• Security Concerns: Questions about wallet security or recovering lost funds.

MoonPay Contact Options

1. Phone Support
   Call the 24/7 MoonPay Toll-Free Number:
   +1(916)⇌(644)⇌»»(66O3)
   When prompted, press "0" or say "agent" to quickly reach a live representative.
2. Live Chat
   Use the live chat feature on the MoonPay website. Go to the Help section and select the chat option to connect with a real person instantly.
3. Email Support
   For less urgent issues, email MoonPay through their official website. This method ensures you have a written record of your issue and its resolution.

Step-by-Step: How to Speak with a Live Person via Phone

1. Dial the MoonPay Toll-Free Number: +1(916)⇌(644)⇌»»(66O3).
2. Listen to the automated prompts and select the option that matches your issue (e.g., "account support" or "technical assistance").
3. Press "0" or say "agent" if you want to bypass automated steps and speak directly to a representative.
4. Be prepared to provide relevant account or transaction details for faster assistance.

Tips for Minimizing Wait Times

• Call during non-peak hours (early mornings or late evenings).
• Have your account details and transaction information ready before calling.
• Use the live chat feature for quicker support during busy times.

What is the MoonPay Support Number?